Refunds, Returns & Exchange Policy
If for some reason your purchase isn't ideal, we offer 21-day exchanges or returns to store credit via gift card on purchases (excluding final sale).
If you wish to return an item for credit or exchange, please click here to start your return.
Our returns address is in Sydney, Australia.
We will post your exchange style/s to you once we receive your return. Alternatively, you will be issued with a gift card in AUD at the full price you paid for the product/s returned. Gift cards have a three year expiry date.
Conditions of Return
* Finding Rosie must receive the return within 21 days of your order date.
* Goods returned must be in the original condition. That includes tags attached, and no signs of being opened, worn, or altered because that won't qualify and the products will be returned to you.
* Any items purchased for final sale will not be eligible for a refund.
* We suggest that goods are tracked when they are returned. Finding Rosie Pty. Limited does not hold any responsibility for goods which are lost or damaged in transit.
* Gift cards are non-refundable. If you return goods that were purchased with gift card credit, your return will be processed onto a gift card.
Finding Rosie does not offer refunds unless your goods are faulty.